Overview
Neighbourhood Team Leader (P01663)
Job Introduction
Main Responsibilities
The Ideal Candidate
Package Description
Neighbourhood Team Leader (P01663)
12-month fixed term contract
Starting salary £43,630pa with potential progression to £46,762pa on achieving designated skills and experience
37 hours per week (hybrid working)
Are you a passionate housing professional who wants to make a real difference to our tenant’s lives?
We are looking for an exceptional Team Leader to join our Neighbourhoods team.
This exciting role involves overseeing the delivery of tenancy services. This includes managing operational aspects of neighbourhood and estate management to enhance communities, resolving complex tenancy management cases, developing services, and ensuring that we meet our corporate priorities and performance indicators.
The role also involves providing leadership to a team of Neighbourhood Officers to ensure outstanding service delivery, managing performance, and motivating and developing staff.
We are looking for an enthusiastic leader who has:
- Experience of delivering in a tenancy or housing management role or relevant housing related area.
- Up to date housing knowledge.
- Strong leadership skills with the ability to set clear objectives, manage performance, motivate, and coach staff.
- Excellent communicator and able to collaborate and foster effective partnerships.
- Excellent customer care.
The Neighbourhood team is very friendly and supportive and working at Welwyn Hatfield Borough Council is a rewarding experience. We look forward to receiving your application.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Closing date for applications is 6 May 2024.
Remote assessments will be held on 10 May 2024.
Interviews will be held on 16 & 17 May 2024.
About the Company
In return, we can offer you:
- Central locations in the Borough with excellent public transport links and local amenities
- Automatic enrolment into the Local Government Pension Scheme (Career Average Pension Scheme)
- The opportunity to buy and sell annual leave to increase work-life balance flexibility
- Annual leave ranging from 25 to 33 days per year plus Bank Holidays (dependent on grade and length of service)
- Access to the Council’s Flexi Time Scheme (post dependent) to achieve a healthy work life balance
- A structured induction program from day 1 to support your success in your role
- 24 hour a day access to the Employee Assistance Scheme
- Cycle to Work Scheme
