Overview
Location: 21 Moorfields, London, EC2Y 9DB
Salary: Up to £35,000
Title: Deputy Restaurant Manager
Location: Central London
Salary: £35k
Benefits:
- 28 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 weeks of enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke development training.
- Pension and life insurance.
- Discounts available from the HAPI app, from high street shops to holidays & cinemas.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Deputy Restaurant Manager who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Deputy Restaurant Manager who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
- Supporting the day-to-day operations of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey
- Assessing employee performance, recognising potential, and meeting their training needs as appropriate
- Support to achieving financial targets agreed with the client within the budget and monitoring the work of the location team
- Holding regular team meetings to communicate targets, required standards, company, and client information
- Collaborating and supporting with the location General Manager to prepare budgets, maintain food costs, and maximise commercial opportunities
- Supporting the General Manager in developing and evolving client services at the location, regularly making adjustments and improvements as needed
- Providing prompt and efficient customer service while consistently exceeding expectations
- Monitoring customer feedback and producing an action plan based on the results
- Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service
- Assisting with recruiting appropriately skilled employees, assessing their performance, meeting their training needs including monitoring any poor performance and taking apparated step to rectify
- Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc.
- Excellent organisational skills
- An analytical approach to problem solving
- Good negotiating skills
- Ability to work on own initiative
- Excellent communicator at all levels
- Financially and commercially astute
- Effective time management
- Successful background in catering
- Intermediate Food Hygiene Certificate or above
- Management experience required
- Ability to display a real passion for food and customer service
- Excellent leadership and influencing skills
