Aftersales Manager, Specialist Edinburgh

About the role
 
Graypaul Ferrari & Maserati Edinburgh has an extremely exciting opportunity available for a highly motivated and driven Aftersales Manager.
 
As a Sytner Aftersales Manager you will lead from the front and be an inspiration to your Team and colleagues. The position will cover our Service and Parts departments for both brands, ensuring operational performance, customer experience, budget achievement and brand standards are met. You will have a daily focus on maximising labour hours, labour sales and parts sales whilst ensuring that best advice is offered to our clients at all times. 
 
As an integral member of the Senior Management Team you will be responsible for delivering on our Specialist Division Customer Experience journey by setting the bar for luxury within the Automotive Industry. 
 
This is a full-time role which may include weekends and attending Manufacturers training and events on and off site. 
 
 
About you
 
Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.
 
You will strive for operational excellence and have a strategic mind-set while creating new relationships with all of our clients.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.