Overview
Workspace Services Receptionist/Administrator – Clapham, London, SW2 4AX
Workspace Services Administrator/ReceptionistPermanent, Full-Time Opportunity (37.5 hours)Clapham Park, SW2 4AX£27,844 – £29,320We have an exciting opportunity to join a dynamic growing team, delivering exceptional levels of customer service and operational resilience. Teamwork is at the heart of our culture therefore if you feel you have what it takes to create an amazing workspace we invite you to read on.
This role: This is a permanent, full-time contract working 37.5 hours per week, Monday to Friday and requires daily presence in the office. The base office of this role will be Clapham Park (SW2 4AX), although the expectation of this role is to travel to any of the offices within the London region to support the Workspace Services team to ensure compliance duties are carried out at sites where there is no daily Workspace Services presence and during planned and unplanned absences (travel expenses from the base office will be reimbursed in accordance with the Business Travel & Expenses Policy).
As part of the Workspace Services team, who take pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support and assist the Workspace Services Team in all general reception and administration duties.
You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving building user experience. Duties include, but are not limited to;
Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system
Managing meeting room bookings and requests
Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of health, safety and planned preventative maintenance
Access control management, issuing & programming access cards and staff IDs
Postal functions (incoming and outgoing)
Order and maintain stock in relation to the workspace service provision
Process and prioritise work order requests from colleagues through a central helpdesk system
Attend team meetings and produce subsequent minutes / actions.
Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation
To take reasonable care for the health & safety of yourself and of other persons who may be affected by your acts or omissions at work.
Manual handling
What you’ll need to succeed
Previous relevant operational office experience within the Facilities or Hospitality sectors
Demonstrable experience of excellent IT and Microsoft Office skills
Strong communications skills
Detail orientated and able to prioritise workload
Ability to work independently and as part of a team, influencing colleagues and building users where appropriate
Customer focused with a proactive, flexible approach
Actively manages relationships that will ensure objectives are achieved
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
