Overview

Salary: £55000 – £60000

Shift hours: Full Time

  • Deliver Integrated Facilities Management contract for the global headquarters, ensuring cost, safety, quality, continuous improvement, and compliance metrics are achieved by Sodexo  

  • Responsible for relationship management with key stakeholders in Diageo to ensure services support and facilitate the business requirements at this unique and prestigious London HQ 

  • Understand the high demands of the client needs that  – Everyday is an ‘event’ and every person is a ‘guest’ 

 

 

  • Lead an operations team including key stakeholders, business partners, and contract partners 

  • Drive team engagement, to improve performance and staff wellbeing. 

  • Provide guidance, drive, support, and set goals for the Service manager to ensure best in class delivery.  

  • Track and monitor performance metrics, data and indicators for the sites 

  • Embrace and manage the tiered reporting structure at site to ensure compliance with contractual requirements and effective monitoring. 

  • Ensure undisrupted delivery of all facility operations to the business through internal and contract resources 

  • Drive operational excellence and deliver an efficient operating model.  

  • Ensure that the Company’s, the clients and statutory regulations regarding hygiene, food safety, health & safety and Equal Opportunities are complied with. 

  • Ensure that in-house training and staff development is effectively carried out in accordance with the Training and Development Plan. 

  • Supervise the recruitment process of Sodexo Management and supervisory staff to ensure the optimum candidates are available and succession planning is considered. 

  • Considerable experience in a FM leadership/management role  

  • Experience of delivering soft and Scientific services through a management team across one or more sites 

  • Experience of leading a large team and significant budget  

  • Significant experience within a multi service line FM environment 

  • Experience of leading a local project management team  

  • Familiar with operational excellence techniques/philosophy  

  • Excellent relationship management at all levels 

  • High level of practical knowledge of SHE and legislative requirements 

  • High level of practical knowledge of all Soft services and technical services or relevant technical qualification. 

 

Desirable / Supporting Technical & Catering Qualifications and Competencies: 

  • Degree or equivalent 

  • IOSH 

  • BIFM or CIBSE desirable 

Reference: SDX/TP/RF8123/CS

Location: Diageo, Great Marlborough Street, London W1F 7HS, England

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