Revenues and Benefits Administration Officer, NN1 1ED

Overview

Our Benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

The Revenues and Benefits Administration Officer at West Northamptonshire Council provides essential administrative support across the Revenues and Benefits team. The role involves managing emails, indexing documents, raising orders and supporting financial systems like ERP. It contributes to the smooth operation of services including Council Tax, Business Rates and Benefits. The position is part-flexible, allowing remote work up to three days a week. It requires strong organisational, IT, and communication skills, and aligns with WNC’s THRIVE values. 

What will you be doing?

In this role, you’ll handle day-to-day admin tasks such as indexing emails, scanning documents, and capturing benefit claims. You’ll use systems like ERP to raise purchase orders and invoices, and support projects with data collation and mail merges. You’ll ensure accurate data entry to meet performance indicators and maintain stationery supplies. You’ll work independently, using Office 365 tools to manage information securely and efficiently.  Your work will help streamline operations across Council Tax, Benefits, and Business Rates, making a real impact on residents’ lives.

About you

You will be a highly organised and detail-oriented individual with strong administrative experience and a proactive approach to supporting team operations. You will have excellent communication skills, both written and verbal, and are confident using Microsoft Office and digital systems to manage data efficiently.  You will bring a positive attitude and a willingness to learn.

About us

We’re a new council, following one of the largest shake-ups in local government
reform in recent history. As a new authority, we’re embarking on an exciting journey
to deliver exceptional services for our residents, customers and
communities.  

Our vision at West Northamptonshire Council is ‘to make West Northants a great
place to live, work, visit and thrive’. We truly stand by this and work hard every day to
make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance,
Respect, Innovate and Empower, they underpin everything we do and how we deliver
services. 

At West Northants Council, it’s about our people. People who thrive with
ambition, bubble with new ideas, demand better ways of working, caring about every detail,
and who never shy away from a challenge. Our culture is a gateway for new experiences. A
place to forge new opportunities. To empower you in your career and unite you with like-
minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and
challenges you in a positive way, every day.

West Northants Council, where careers thrive.