Do you lead the way?

Are you a grafter?

Are you loyal?


If yes, read below to see how you could be a part of our story!


Card Factory plc is the UK’s number one retailer of greeting cards, wrap and gifts, selling a third of all cards in the UK.  Since our beginnings in 1997, our disruptive business model has fuelled organic growth to over 1,000 stores in every corner of the UK and Republic of Ireland.  We have an outstanding growth story, consistently opening 50 new stores a year in recent years – with more opening all the time.


Card Factory focuses on the value and mid-market segments of the UK’s large greeting card market.  Our scale and vertically integrated business model (in-house design team, print facilities, central warehousing and retail operations) differentiate us from competitors through price and quality.  We enjoy impressive brand equity with UK shoppers.


We are also developing new routes to market for our products in the UK and overseas.  These rapid growth areas include franchise operations and wholesale agreements with major retailers in the UK and Australia.


Scope and purpose of the role


The Project Manager will provide project management guidance & support for a portfolio of projects, identified as part of the organisations 5-year strategy plan. You will contain and resolve issues within the projects that do not require sponsor attention and ensure sponsors receive the right information at the right time regarding project performance. As a PM it is integral that you uphold a strong relationship with key stakeholders as they will dictate the project expectations. Ultimately, you will serve as the point of contact for the Project, Project Spon­sor, Business Unit and overall project team.

As a Project Manager, you will promote and uphold the CF Project Lifecycle and governance guidelines in delivering projects to Time, Cost and Quality.

This position is based at Wakefield HQ and remote working.

  • Managing end-to-end delivery for Projects to support the strategic direction of the organisation,  including but not limited to: back-office systems, supply chain, warehouse, HR & Finance, Architecture and Infrastructure. 
  • Liaise with functional business groups to scope project requirements and ensure best practice is adopted and interdependencies are recognised/optimised.
  • Control business projects to agreed time/cost/deliverable targets
  • Provide project performance information to sponsors per the schedule defined in the performance reporting process.
  • Developing a budget and operating plan for the project.
  • Managing a team with a diverse array of talents and responsibilities.
  • Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
  • Producing accurate and timely reporting of project status throughout its life cycle.
  • Producing project governance adherence to a gold standard.
  • Ensure compliance is adhered to against legal, regulatory, policy and best practice requirements within any given project.
  • Support any project related Testing (ST/SIT/UAT/Regression/Performance/Operation) within your statement of work
  • Ensure the smooth transition of projects from development to Live.
  • Producing and maintaining MS Project plans
  • Ensuring client sign off at each stage of the project.


Please see attached full Job Description for this position.

  • Must have worked in a Prince2 environment or similar;
  • Strong MS Teams, Project, Visio, PowerPoint and Excel skills;
  • Have a clear understanding of the Software Delivery Lifecycle (SDLC) and be responsible for ensuring the integrity of Card Factory Project methodology is maintained;
  • Demonstrate a strong track record of successfully controlling and delivering a number of IT and business projects in a complex end to end retail business;
  • Experience of being involved in complex projects or change Programmes;
  • Previous experience of Six Sigma/ISO/CMMi
  • Process analysis and documentation;
  • Able to influence and negotiate with people at all levels including stakeholder and supplier management;
  • Previous retail experience;
  • Experience of being involved in complex projects or change Programmes;
  • Strong analytical, conceptual, and problem-solving abilities;
  • A can-do attitude to clients and colleagues;
  • Proven experience in project management and managing a project team
  • Bachelor degree or master degree in business or related field.

Up to £45,000 dependent on skills and capability plus benefits package