Programme Delivery Manager – Midlands – Leicester

Additional role requirements:
DBS Check
Full UK Driving License and Access to vehicle for travel
Partaking in Out of Hours Rota

Are you an experienced property professional who thrives on delivering high-quality improvement programmes that make a real difference to residents?

We’re looking for a driven and proactive Programme Delivery Manager to join our Asset Management team at PA Housing. This is an exciting opportunity to lead the delivery of planned investment and major works programmes across our homes, ensuring projects are completed safely, efficiently, and with residents at the heart of every decision.

You’ll work closely with contractors, consultants, residents, and internal teams to deliver high-quality improvements that enhance homes and communities. If you enjoy managing projects, leading relationships, and driving continuous improvement, we’d love to hear from you.

This isn’t just about delivering planned works it’s about improving homes, building trust with residents, and creating lasting positive impact across our communities.

What’s in it for you.

In addition to the salary, we offer a number of benefits, including:

• High street discount schemes
• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays take them when it suits you
• Car leasing scheme
• Hybrid working offering you the flexibility to thrive in your role. You’ll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing

• Manage planned investment and major works programmes from inception through to completion
• Work closely with residents, contractors, and stakeholders to ensure projects are delivered with excellent customer service throughout
• Oversee contractor performance, ensuring works are completed safely, on time, within budget, and to a high standard
• Carry out pre- and post-inspections, ensuring quality and compliance across programmes
• Prepare and review specifications, estimates, tender documentation, and contract information
• Build strong relationships with internal teams, consultants, contractors, and external partners
• Monitor budgets, cost plans, and financial performance to ensure value for money
• Resolve issues quickly and proactively, keeping projects moving and residents informed
• Support continuous improvement by identifying smarter and more efficient ways of working
• Promote health and safety compliance across all projects and site activities
• Lead with a positive, collaborative approach that supports team success and high performance

What we’re looking for:

We’d love to hear from you if you:

• Have experience delivering planned works, stock improvement, or major works programmes within housing or residential property
• Have experience managing contractors and long-term maintenance contracts
• Understand pre- and post-contract project management processes
• Are confident managing budgets, cost plans, and financial performance
• Have strong communication and stakeholder management skills
• Are organised, proactive, and comfortable managing multiple projects at once
• Can build positive relationships with residents and always keep customer experience in mind
• Have experience using asset management or planned maintenance systems such as Keystone (desirable)
• Hold a relevant qualification in surveying, construction, or building, or can demonstrate equivalent experience
• Ideally hold or are working towards a professional qualification with RICS or CIOB
• Hold a NEBOSH or IOSH qualification (desirable)

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

Disclosure and Barring Service:

This role requires of the successful candidate to complete a standard DBS check. A standard DBS check will show any spent and unspent convictions.

So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk – We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.