Overview
Product Developer – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.
We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.
All the details
This isn’t just any job… this is an M&S Product Developer job!
As a Product Developer at M&S, you’ll be at the forefront of creating commercially successful, customer-loved products that reflect the quality, innovation, and magic of M&S. This role is all about leading and delivering impactful product development across multiple food categories, aligned with our Category Plans and the wider Food Business strategy.
You’ll work collaboratively with talented developers across the Food Group to bring exciting new products to life—on time, to the highest standards, and with real commercial impact. From concept to launch, you’ll play a key role in shaping the future of our food offering.
This is a unique opportunity to gain insight not only into the Food Group but across the entire M&S business. You’ll be part of a passionate, creative team that’s committed to delivering exceptional quality and innovation for our customers.
If you’re ready to make your mark and help define what great looks like at M&S, this is the role for you.
What You’ll Do
- Keep up to date with trends in foods and lifestyle, packaging and ingredients (e.g. involving active research, travel, eating out and comparative shopping)
- Deliver product strategy agreed by the business unit, developing products / ranges in line with Brand Values
- Input into category strategy with Trading Manager, Head of Product Development, Brand Marketing, Technologist and Buyer
- Set strategy for product ranges in line with category objectives set by Trading Manager/ Head of Product Development.
- Identify commercial product development opportunities within own area of responsibility
Who You Are
- Focused, innovative and high quality product ranges
- Customer satisfaction targets in product quality and innovation for category
- Successful new product development for the category
- Sales and market share targets
- Deliver product to meet the “Brand Values” of the category
What’s in it for You?
Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount for you + 1 household member (after probation)
- Competitive holiday allowance + option to buy more
- Discretionary bonus schemes linked to performance
- Strong pension + life assurance
- Tailored induction + training from day one
- Perks and savings via M&S Choices portal
- Market-leading family policies (parental, adoption, neonatal leave)
- 24/7 wellbeing support (GP access + mental health services)
- 1 paid volunteer day a year
Everyone’s Welcome
We are ambitious about the future of retail – disrupting, innovating and leading into a more inspiring digital era. We want diverse, representative teams where everyone can bring their whole selves to work.
If you need support or adjustments during recruitment, let us know in your application. Our team will make sure you have what you need to do your best.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible
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