Overview
Contract Type: 0
Salary: Depending on experience + NHS pension
Partner Org: North West Surrey Integrated Care Services (NICS)
Job Description
We are seeking a full time proactive and experienced referral secretary that can support our existing team. Ability to use initiative and to take ownership for their work is required. Experience with ERS and Emis web is desirable but training can be given. In return we offer a supportive, friendly environment with competitive salary along with NHS pension. We will consider candidates without experience that have transferable skills.
Main duties of the job
Secretarial Duties
- Knowledge of EMIS web and Docman,
- Good secretarial background, preferably in a medical environment
- Proficient in typing letters of referral, Two week referrals and A&Gs and rarely transcribing dictation tapes.
- E-referrals (choose & Book) make appointments for the patients, send patient appointment details, liaise with hospital/patients
- Tasks – EMIS/Docman. Email relevant referrals/letters etc to appropriate department
- Troubleshooting. Dealing with queries that crop up on a day to day basis
- Dealing with telephone enquiries with hospitals, patients, insurance companies & third parties.
- Chase results/appointments with appropriate hospitals/GP for patients
- Follow the correct NWS guidelines pathways for referrals
- Open and distribute post. Stamp/frank post
- Email relevant referrals/letters to appropriate department
- Liaise with GPs regarding any queries concerns etc
- Other tasks as required
About us
NHS GP Practice based in Ashford Middlesex TW15 2TU
This role is based at a single site and is ideally full time. We can flex the daily hours to depending on the applicant.
Job description
Job responsibilities
Studholme Medical Centre Ashford Middlesex
50 Church Road
Ashford
Middlesex TW15 2TU
www.studholmemc.nhs.uk
Post required: Referral Secretary
Start date: As soon as convenient
Job Description
We are seeking a full time proactive and experienced referral secretary that can support our existing team. Ability to use initiative and to take ownership for their work is required. Experience with ERS and Emis web is desirable but training can be given. In return we offer a supportive, friendly environment with competitive salary along with NHS pension. We will consider candidates without experience that have transferable skills.
Secretarial Duties
- Knowledge of EMIS web and Docman,
- Good secretarial background, preferably in a medical environment
- Proficient in typing letters of referral, Two week referrals and A&Gs and rarely transcribing dictation tapes.
- E-referrals (choose & Book) make appointments for the patients, send patient appointment details, liaise with hospital/patients
- Tasks – EMIS/Docman. Email relevant referrals/letters etc to appropriate department
- Troubleshooting. Dealing with queries that crop up on a day to day basis
- Dealing with telephone enquiries with hospitals, patients, insurance companies & third parties.
- Chase results/appointments with appropriate hospitals/GP for patients
- Follow the correct NWS guidelines pathways for referrals
- Open and distribute post. Stamp/frank post
- Email relevant referrals/letters to appropriate department
- Liaise with GPs regarding any queries concerns etc
- Other tasks as required
Person Specification
Experience
Essential
- Experience of working as a medical secretary or within a professional environment.
Qualifications
Essential
- GCSE grade 7 or above in English
Desirable
- Previous Experience of working as a Medical Secretary
see job description
Essential
- see job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Studholme Medical Centre
Address
50 Church Road
Ashford
Middlesex
TW15 2TU
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
