Overview
Our Benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About the role
At West Northants Council, it’s about our people and the difference they make. As an Inspections Officer, you’ll play a vital role in supporting the accuracy and integrity of the Council Tax and Business Rates property base across West Northamptonshire. Your work will help ensure properties are correctly assessed, income is accurately collected and the Council can continue delivering essential services to our communities.
This is a varied and rewarding field-based role that combines site inspections, customer interaction and investigative work. You’ll have the opportunity to work independently across West Northamptonshire while contributing to the Council’s financial sustainability and helping ensure fair and consistent taxation for residents and businesses.
What will you be doing?
You’ll carry out property inspections across West Northamptonshire, visiting new developments, empty properties and commercial premises to gather information, verify property status and support accurate Council Tax and Business Rates assessments. Using your attention to detail and understanding of relevant legislation, you’ll collect and record evidence, prepare reports and maintain accurate records that support decision-making and audit requirements.
Working closely with colleagues, residents, businesses and external organisations, you’ll help identify changes to properties, verify reliefs and exemptions, and support the maintenance of accurate tax base information used for financial planning and forecasting. Alongside your inspection work, you’ll contribute ideas and improvements that enhance service delivery and the customer experience.
About you
You’re a motivated and organised individual who enjoys working independently and taking ownership of your workload. With strong communication and interpersonal skills, you’re confident engaging with a wide range of customers and stakeholders and can explain information clearly and professionally.
You have excellent attention to detail and are comfortable assessing information, maintaining accurate records and applying legislation in a practical way. Experience conducting property inspections, site visits or similar field-based work would be beneficial, along with the ability to work confidently as a lone worker.
Most importantly, you’ll bring a proactive approach, a commitment to excellent customer service and a desire to make a positive contribution to our communities, reflecting our THRIVE values in everything you do.
About us
We’re a new council, following one of the largest shake-ups in local government
reform in recent history. As a new authority, we’re embarking on an exciting journey
to deliver exceptional services for our residents, customers and
communities.
Our vision at West Northamptonshire Council is ‘to make West Northants a great
place to live, work, visit and thrive’. We truly stand by this and work hard every day to
make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance,
Respect, Innovate and Empower, they underpin everything we do and how we deliver
services.
At West Northants Council, it’s about our people. People who thrive with
ambition, bubble with new ideas, demand better ways of working, caring about every detail,
and who never shy away from a challenge. Our culture is a gateway for new experiences. A
place to forge new opportunities. To empower you in your career and unite you with like-
minded people.
When potential is unlocked, talent thrives.
Choose a career that offers you a true sense of achievement, fills you with pride and
challenges you in a positive way, every day.
West Northants Council, where careers thrive.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
