Salary: £9.57 – £9.57

Shift hours: Full Time

We currently have an opportunity for a Head Steward to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

  • To continue to develop one’s own skills and knowledge within the position, including any required training courses
  • To maintain excellent client/customer relationships
  • To attend team briefs, huddles and meetings as required
  • To attend your performance development review to discuss job standards and agree development activities
  • To maintain a clean and tidy work area at all times
  • To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
  • To care for all available resources including equipment, materials and supplies as directed
  • To report any near miss occurrences, accidents or faulty equipment to management
  • To ensure effective communication with line manager, team, customer and client organisation
  • To maintain all areas of responsibility to the set service standards and in line with applicable service offer
  • To supervise the team fairly and drive engagement
  • To be responsible for the handling and security of all stock, equipment and cash within the department
  • Ensure that all products are replenished throughout the duration of service.  Report any products that are running low to your supervisor/line manager.
  • Assist with function preparation as directed by the supervisor/mess manager i.e. silver cleaning, dining room layout, napkins etc.
  • You will role model the company values and ensure they are reinforced at every opportunity.
  • Basic catering to include breakfast, Brunch, sandwiches and salads etc
  • You must seek to understand the client’s business environment and drivers, developing and maintaining strong relationships and establishing a network of client contacts.
  • Effectively manage continuous improvements, taking corrective action where necessary and informing line manager of performance issues.
  • You are to carry out any reasonable request by your supervisor/line manager.
  • To provide support for any additional ad-hoc services provided as required, for example administrative or office support


  • Previous experience of working in a Mess in an operational role
  • Must be able to demonstrate effective verbal and written communication
  • Able to work on own initiative within a team environment
  • Able to demonstrate attention to detail and adherence to standards
  • Good numerical and communication skills, must be able to demonstrate effective verbal and written communication
  • Knowledge of health & safety and food safety


  • Experience of working within military environment
  • Previous experience of effectively supervising a team
  • Leadership skills and knowledge
  • Knowledge/qualification in Health & Safety and Food Safety
  • Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
  • Analyse problems analytically, develop opportunities and implement innovative solutions
  • Experience of working in a similar role within the service industry at a comparable level in a company

Reference: SDX/TP/335710/79560

Location: Tidworth, England

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