Our mission is to provide transformative, high-quality digital education, so students can learn, wherever they are. 

 

We collaborate with academics and professional services staff across the university, and with our external partners, to design, develop and deliver a wide range of educational programmes.

 

Our learners study with us from across the world, choosing when and where they study, working around their schedules.

 

We are a dynamic team with ambitious growth targets in a priority area of development for King’s: online distance education. We proudly foster a supportive culture and community which prioritises both individual and collective wellbeing.

 

Employee support at King’s includes flexible working arrangements, paid maternity/shared parental leave, menopausal support, an active wellbeing programme, training and development opportunities and much more. All of our staff benefit from a generous pension contribution as well.

 

As part of King’s hybrid working, all team members can work remotely for part of the week if they wish.

 

Join us as we open futures and unlock potential 

King’s Digital is seeking a dynamic and visionary Head of Student Success to lead our dedicated coaching and advising team, supporting a global community of online master’s students.

 

In this pivotal role, you’ll provide strategic leadership to ensure a world-class, personalised student journey. You’ll champion innovation, harnessing digital and AI-enabled solutions to enhance service delivery, streamline processes, and empower both students and staff. With a strong focus on collaboration, you’ll work closely with internal and external stakeholders to shape policies and practices that reflect the evolving needs of distance learners.

 

As a senior leader, you’ll foster a high-performing, inclusive team culture rooted in trust, transparency, and continuous improvement. You’ll inspire excellence, drive data-informed decision-making, and ensure that every student feels supported, heard, and valued throughout their academic journey.

 

This is a unique opportunity to make a lasting impact at the forefront of digital education, contributing to King’s commitment to equity, innovation, and student success.

 

If you’re ready to lead with purpose and help shape the future of online learning, we’d love to hear from you.

 

This is a full-time post (35 hours per week), and you will be offered an indefinite contract.