General Assistant,

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

– An annual day off for your birthday!
– Monthly masterclasses with Michelin-starred chefs.
– Fully funded development courses ranging from levels 2 to 7.
– Discounts and cashback at a wide variety of retail and leisure outlets.
– Cycle-to-work scheme.
– Freedom Friday – a paid day off to volunteer at a charity of your choice.
– Free lunch every workday!
– 24/7 access to the Mental Health Charter App.
– Enhanced parental leave benefits.
– Paid leave for fertility treatments.
– Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

https://www.bmcaterers.co.uk/careers/