Overview

Come and join our One Great Team here at Haven as a Funshop Shift Leader!

As part of our Retail Team, you
will… 

As a
Shift Leader you will lead a shift in our Fun Shop deputising for the Team
Manager in their absence to ensure all daily tasks relating to the Fun Shop
team processes, and safe & secure compliance are carried out to the
required standards.

– Providing an outstanding retail experience, ensuring
service, quality and consistency. 
– Lead & coach the team on shift to ensure all areas of
responsibility are met by the Team 
– Escalating issues to the Team Manager when required 
– Induct & support new starters through 90-day induction,
and completion of core departmental training 
– Delivers a hands-on approach to shop duties and greeting
our customer’s 
– Work with the Team to help keep our Fun Shop area clean
& safe – Always promoting Health & Safety first! 
– All of our Shift Leaders carryout the same day to day
duties as our Team Members, stepping up as a Shift Leader and deputising in the
absence of the Team Manager. This opportunity will be rewarded financially
each time you step up, whilst being able to focus on personal development to
help you build your career of a lifetime with us.

What’s In It For You?
– Free use of our Leisure Facilities, including
swimming pool 
– Up to 50% Discount off food on Park and 20%
discount in our shops 
– Opportunity to use our Corporate Box at the O2
Arena 
– Fantastic Discounts with many national Brands &
Retailers 
– 20% Discount to you, your family & friends
across Haven & Warner Leisure Hotels 
– Reward & Recognition Schemes 
– Training and development opportunities including
fully funded qualifications 
– Fantastic Health, Mind & Money Support
Programme 

Pay Rates: 16 to 17 from £8.50 / 18+ from
£10.97 up to £11.42 per hour depending on age

Experience and Qualifications 
You
don’t need experience to join our Retail Team. You may already be a retail assistant ready
for that next step in your career but if not, that’s ok! We will provide
the training and support required to ensure you are great at what you do.

Who are we? 
We’re part of an award-winning Bourne Leisure family,
which includes Haven & Warner Hotels. We have 9,000 fantastic team members
and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is
ultimately defined by our exceptional people and teams. At Haven, we take pride
in our Breath of Fresh Air culture, which focuses on valuing and supporting
every team member. We prioritise openness and transparency in our interactions
allowing our team members to be their authentic selves.

Working hours are on
a rota over a 7 day period and could include evenings and weekends (depending
on role). We aim to offer flexibility where we can, including full or part time
hours. 

We would love to hear from you 
If you would like to apply for this role, click apply now. We will
ask you a few questions which may take around 5 minutes, then click submit and
one of the Team will be in touch. 

What can you expect
during the recruitment process? 
When invited to meet with us, you will have an
interview and either a practical assessment or a skills test, depending on the
role. If you require any support or reasonable adjustments to help you perform
at your best during this process, please let us know.

Diversity, equity, and inclusion are
at the heart of who we are and what we do. Our commitment to these values is
unwavering and they are central to our mission. We encourage applications from
all backgrounds, communities and industries and we are happy to discuss any
reasonable adjustments or flexibility that you may require, including whether a
role can be part-time or a job-share. 

We
genuinely care about every candidate’s experience during the recruitment
process and are here to provide support where we can. If you require any assistance
or reasonable adjustments while applying, please don’t hesitate to reach out to
us at resourcingteam@bourne-leisure.co.uk


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