Overview

Salary: £26000 per annum

Shift hours: Permanent

Front Office Assistant Manager
As our Front Office Assistant Manager you will:
Assist with the day-to-day running of the reception and supervise the department in the absence of the manager.
You will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone.
You’ll
 work in a busy and hardworking team environment, where you’ll continually learn and develop. 

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
Aviva Digicare – Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts – up to 55% off cinema tickets
Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts – Discounts with holiday companies such as TUI and Expedia
Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
Meals on duty
Vodaphone discounts
Pension scheme and Life Assurance
Employee Assistance Programme
23 days + BH’s and additional day off for your birthday
2 days additional leave, following return from Maternity leave during first year back
Competitive and supportive family benefits
Day off for baby’s 1st birthday
Holiday purchase scheme
On-going training & development and career pathways
Professional subscriptions paid
Financial wellbeing programme and preferred rates on salary finance products
Free on-site gym
Free on-site parking & electric car charging points

Here’s an idea of what your shift pattern will look like:
Kent’s Hill Park is a 7 day operation.
You will work any 5 days over 7.
Rotating Shifts – 40 hours per week based on business needs.
There are three shift types: AM, PM and nights.

Who you are:
Truly passionate about the Hospitality Industry
Previous experience as a receptionist or reception supervisor is required
Opera knowledge is essential for this role 
Ability to understand our guests’ needs to create exceptional service experiences, that result in lasting memories
Outstanding customer service skills with the ability to anticipate guests’ needs
A strong leader capable of motivating and influencing others to work to defined procedures and standards
Excellent personal presentation
Ability to function independently with a minimum of supervision
Excellent communication skills, the ability to communicate verbally and in writing
To be an enthusiastic team player with a flexible approach.
 

Who we are:
We combine our spaces with a bigger family. Kents Hill Park is a part of the Venues Collection, within Levy UK & Ireland.

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.  

We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.  

Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.  

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.  At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

Reference: com/0102/97324001/52619810/SU

Location: Milton Keynes

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