Overview

Salary: £11.69 – £11.69

Shift hours: Full Time

We currently have an opportunity for a FOH Assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

To provide a high level of customer service within the operational areas by using initiative and excellent communication skills, promptly and effectively dealing with visitors, bookings, requests and queries.

  • Strong customer service and relationship building skills and experience
  • Previous experience in a Front of House or reception role
  • Service orientated attitude combined with innovative thinking
  • Strong team player within a high quality customer service operation
  • Be self motivated and work under pressure to balance conflicting deadlines is essential
  • Communicate effectively with a wide range of customers and multi-service team service personnel to achieve results
  • Database / IT experience
  • Front of House / Reception experience
  • Experience on using booking system
  • Some knowledge of systems relating to tracking of helpdesk requests or room bookings
  • Good eye for detail
  • Confident in dealing with customers and clients at all levels in an appropriate manner
  • Experience in using a range of IT products to generate reports (Word, Excel etc)
  • Highly customer focussed and a proactive problem solver / innovative thinker.
  • Experience working in a standards/compliance environment

Reference: SDX/TP/434673/77521

Location: Cambridge – Granta Park, England