Overview

Salary: €40000 – €47000

Shift hours: Full Time

Role Purpose: To support and work closely with all PPP stakeholders and to manage day-to-day operational issues and the on-site hard & soft service delivery team.

 

Reports to : PPP Schools Contract Manager

 

Context: This role is to manage the PPP on-site service delivery team (hard & soft services), to ensure compliance with all contractual obligations, to ensure consistent communication in terms of process, to provide leadership and instruction to the on-site teams, maintenance reporting, contractor engagement, lifecycle process management, contractual reporting and personal development.    

 

Dimensions – Responsible for:  The on-site service delivery team (hard & soft services) and the effective management and delivery of planned preventative maintenance programs and lifecycle programs. Responding to the ‘reactive’ needs of the client in line with contractual obligations.

 

 

  • To support the administration of the PPP contract.
  • Understand the need to drive service delivery and performance.
  • Develop beneficial internal/external relationships
  • Produce, prepare and issue reports in a Word Excel or PDF format
  • Monitor operational deadlines and complete the appropriate follow up to ensure success
  • Maintain and update annual lifecycle plans and actual costings.
  • Resolve issues by liaising with relevant Management and site FM teams
  • Ensure safe systems of work is adhered to at all times
  • To adhere to Sodexo’s policies and procedures
  • To develop knowledge of in house management system
  • This document is not and can not be exhaustive, additional responsibilities and ad hoc duties may be added as required

Personal Qualities:

  • Strong “people management” skills.
  • Strong contract and commercial management experience in the PPP industry, with experience in a client facing role.
  • Good communication skills with the mental agility to “think on your feet” and provide solutions.
  • Intelligent approach to performance monitoring.
  • Proficient IT skills, including Excel, Work and MS office.
  • Understand and thrive on working in a customer focused environment
  • This role requires a high level of attention to detail coupled with an ability to do things at pace without loss of accuracy

Qualifications:

  • An understanding of basic technical aspects of FM Services (hard & soft)
  • Customer facing attitude and excellent team building, people management and leadership skills.
  • Capacity to understand and interpret commercial contracts.
  • Excellent communication skills, must be able to demonstrate effective verbal and written communication
  • Financial acumen.
  • PC literate, an intermediate knowledge of Microsoft products is essential (Word, Excel, Outlook)
  • Very strong communication skills.
  • Previous FM management / coordination experience

Reference: SDX/TP/RF7744/CSROI

Location: Colaiste Chill Mhantain, Burkeen, Wicklow, Ireland

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