Overview

Our Benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

What will you be doing?

  • Identifying individuals at risk of homelessness and managing a caseload to provide tailored support.
  • Offering advice and guidance on housing options, income maximisation, and financial support.
  • Building trusted relationships with clients to empower them to sustain their accommodation.
  • Collaborating with internal teams and external partners including social care, public health, and voluntary organisations.
  • Supporting clients with employability, training, and education opportunities.
  • Conducting home visits and maintaining accurate case records.

About you

  • A compassionate communicator who can adapt to different audiences and build rapport.
  • Have a strong knowledge of housing legislation, benefits systems, and local support services.
  • Experienced in working with vulnerable individuals, including those with complex needs.
  • Have the ability to manage a varied caseload and work independently.
  • Proficient in Office 365 and willing to learn new systems.
  • A full, clean UK driving licence is essential.

About us

We’re a new council, following one of the largest shake-ups in local government
reform in recent history. As a new authority, we’re embarking on an exciting journey
to deliver exceptional services for our residents, customers and
communities.  

Our vision at West Northamptonshire Council is ‘to make West Northants a great
place to live, work, visit and thrive’. We truly stand by this and work hard every day to
make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance,
Respect, Innovate and Empower, they underpin everything we do and how we deliver
services. 

At West Northants Council, it’s about our people. People who thrive with
ambition, bubble with new ideas, demand better ways of working, caring about every detail,
and who never shy away from a challenge. Our culture is a gateway for new experiences. A
place to forge new opportunities. To empower you in your career and unite you with like-
minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and
challenges you in a positive way, every day.

West Northants Council, where careers thrive.

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