Overview

Salary: £9.50 Per Hour

Shift hours: Permanent

We’re looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS on a full time basis. You’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In ESS you’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to ESS? Here’s what you need to know before applying for a Customer Service Assistant position with Compass Group UK&I:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about the food service and helping customers with natural service
  • Representing ESS and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling and Hygiene standards
  • Complying with Health and Safety regulations

Our ideal Customer Service Assistant will:

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate Exceptional timekeeping and reliability
  • Have a safety-first mind set

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2203/95478001/52471399/BU

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

Reference: com/2203/95478001/52471399/BU

Location: Helston

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