Overview
Click & Collect Assistant – Birstall, Batley
“You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.”
Employment Type: Part Time, Permanent
Department: Customer Fulfilment
Number of Positions: 2
We’re looking for people to prepare, and hand over customer orders. Be a part of our team and create a memorable customer experience at IKEA! WHAT WE OFFER • Start Date of employment will be: 26th October 2025• Hourly rate of £12.60 per hour. • 16 hours per week, working 4 days including evenings and 3 out of 4 weekends.• We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family’s everyday needs. • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers. • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans. ..as well so much more! WHAT YOU’LL NEED TO HAVE• You are comfortable using computers and handheld devices to support with the checking and handing out of stock or to answer customer questions.• You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.• You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight timeframes. • You work with guidance from your manager to achieve set goals in agreed timeframes using standard ways of working.WHAT YOU’LL BE DOING DAY TO DAY• You ensure products are available to customers by ensuring tasks in your area are completed accurately and in a timely manner. • You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.• You work to ensure the efficiency of the fulfilment operation by working in simple, cost-conscious ways, developing, and sharing good examples of ways of working.• You will be required to manually handle all of our products ranging from LACK Coffee Tables to PAX Wardrobes.• You will support the processing of orders to both customers and our delivery team including handing goods out and working with uncollected orders.• You will check the accuracy of picked orders and pack the orders ready to be handed over to the IKEA delivery team.WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better. • Candidates that meet basic requirements for the role will be invited to complete a value based questionnaire. This will take 20 minutes to complete and the purpose is to understand your suitability aligning to the 8 IKEA values. ​• Following completion of this, shortlisted candidates will be invited by email to attend a face-to- face interview.We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email Recruiter emma.jones4@ingka.ikea.com and I will be happy to help!
