Overview
Job Purpose and Summary
Supports the AMs in the presales, in designing the solution (Uniflow) to the client site and responsible for doing part of the (including commercials).
What we give
- Meet B2B clients with Accounts Managers (AMs) to take brief
- Handle Software presales configuration (gathering the solution requirements from client stakeholders and potential users and providing the correct configuration).
- Understand customer’s business and critical processes, and devise business solutions or services that will help customers to increase productivity and reduce costs
- Evaluate competitors’ solutions in the marketplace to understand the business environment and competitive landscape of the client and how our product can add value
- Validate configuration to avoid any errors at presales stage
- Undertake and do survey’s and assessments using relevant tools
- Provide monthly competition and market analysis (from configuration, pricing, strength and weaknesses)
- Being a part of and supporting tender team from software perspective (provides the solution diagram)
- Providing training to AMs on the software
- Provide proof of concept and doing Demo for clients and also partners on the same
- Conduct webinars, trainings, presentations, and sales demos to increase sales team awareness and solution selling capability
- Design and document the Print Policy (document filled with clients required printing criteria) and the Solution Design Document
- Maintain and assess software assurance expiries and renewals and alert AMs
- Upon design sign off, communicate the proposed solution to concerned after sales department (project Dept) for implementation
- Support marketing activities in business seminars and business technology show
What we ask
- Degree in Computer Science or IT related field
- Experience in Presales IT, software Industry
- Minimum 2 years of working experiences in Presales, Programming, Consulting or IT
- Sound knowledge of operating systems, SQL Database, VM Ware, Active Directory, Remote Print Service (RPS)
- Strong competency in Document Management, Print Management & Managed Services Solutions
- Technically competent and able to integrate business and technical requirements into a good business proposal, maintaining excellent understanding of solutions and services in conjunction with business benefits
- Good sales mentality to engage, present and work closely with sales operations
- Proficiency in architecture & design experience with complex IT solutions that encompass applications, data & technologies across multiple platforms
- Extensive know how in business process optimization and digital transformation themes
- Strong customer service orientation, & excellent communication skills both on the phone & in person
- Proficiency in MS Office: Word, Excel & PowerPoint
- Excellent organization / prioritization skills to meet deadlines & manage multiple tasks in a fast-paced, changing environment
- Exceptional attention to detail
- High level of interpersonal skills to handle sensitive & confidential situations
You will need
Further information
- Ability to deliver extraordinary levels of customer service & provide creative solutions to clients
- dynamic & a ‘finisher’ with an eye for detail & the ability to drive through solutions
- Strong commercial orientation with broad business understanding & skills, equipped with a sharp intellect in order to focus on key issues with an attention to detail & accuracy of information
- Drive for Results
- Strong analytical skills
- Strong communication, presentation & writing skills
- Strong interpersonal & teamwork skills
- Detail-oriented
- Ability to think creatively & come up with innovative solutions to business problems
- Flexible to new situations & challenge
