Overview
How you’ll make a difference
As an Administrator for the Youth Offending Service, you will provide administration support to the frontline staff helping young people move away from a potential life of crime. If you want to be part of a dedicated and supportive team, this could be the role for you.
You will be the first point of contact, and all enquiries must be dealt with sensitively and with confidentiality.
What you will be doing
- Based at Patchway Police Centre, you will provide a full range of administration duties including answering the phone, ordering stationary, arranging appointments, booking rooms, data and information gathering and inputting.
- The team receives emails from Police and Youth Justice, detailing offences and the young people suspected of committing them. It will be your responsibility to ensure these details are entered accurately onto our case management system.
- In this role, you will coordinate panel hearings, including booking rooms, compiling documentation and ensuring that Court Officers and Youth Justice Panel members receive this in a timely manner.
- When required, you will oversee petty cash and create payments using our in-house finance system.
What we need from you
- You will hold a minimum qualification of three GCSE passes at Grade 4 (Grade C) including English and maths or have equivalent relevant experience within a similar role in administration.
- Given the nature of the role, you will have good organisational skills and attention to detail to compile letters and contribute information to reports.
- You must be able to communicate effectively to a wide audience including service users, professionals and partner agencies, using a variety of media such as email, phone and face to face.
- We require you to have experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and be willing to learn other computer-based applications.
What you need to know
- This is a part-time role, working 21 hours per week. Your salary will be pro-rated to hours worked.
- Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained.
Interviews will be held on Friday 25th April 2025.
How a career at South Gloucestershire Council is different
- As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
- We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
- We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.
- We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We’re building and shaping communities which people are proud of
- We’re working with the most vulnerable in our community to help them achieve what they want in life
- We’re investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!
For further information, please refer to the job description – Business Support Officer – Job Description
