Overview

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

We are hiring an Area Manager – Middle East Regions to lead Burberry's retail network across Saudi Arabia, Bahrain, Kuwait and Qatar, overseeing nine stores from our regional hub in Dubai. Based in Dubai, this role requires frequent travel across the region to support store teams, drive commercial performance and ensure a consistent Burberry experience in every market. Working closely with store leadership teams and regional partners, you will play a key role in strengthening client engagement, developing talent and delivering operational excellence across a diverse and evolving retail landscape. This is an opportunity for a hands-on leader to influence growth, build capability and help shape the future of Burberry across the Middle East.

RESPONSIBILITIES

  • Lead and inspire store leadership teams across nine stores, ensuring a consistent and elevated Burberry experience in every market.
  • Drive commercial performance through strong business planning, performance analysis and locally relevant action plans.
  • Develop Store Managers and future leaders through coaching, succession planning and ongoing capability building.
  • Champion client engagement strategies, helping stores strengthen relationships with local customers and grow loyalty across the region.
  • Ensure operational excellence through effective execution of brand standards, compliance requirements and regional initiatives.
  • Travel regularly across Saudi Arabia, Bahrain, Kuwait and Qatar to support teams, build relationships and maintain strong market visibility.

PERSONAL PROFILE

  • Experience leading multiple stores or a large flagship retail operation within a luxury, premium or service-led environment.
  • Strong understanding of retail performance drivers, customer experience and talent development.
  • Knowledge of Middle Eastern markets or experience working across multiple countries and cultures is highly valued.
  • Hands-on and adaptable leadership style, with the ability to support teams of varying sizes, maturity and business complexity.
  • Excellent communication and relationship-building skills, with the confidence to influence across functions and markets.
  • Comfortable operating in a fast-changing environment and motivated by the opportunity to contribute to business recovery, growth and long-term success.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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