Overview

Quality Assurance Officer – Derby, Derbyshire

  • Permanent role, working 40 hours per week, 10am to 6pm Monday to Friday with flexibility to meet the needs of the business. This may require occasional weekend work.
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is SmartParc, Spondon, Derby DE21 7UP. However occasional travel to other sites may be required

Main Responsibilities

As a Quality Assurance Officer, you’ll be responsible for:

  • Supporting the QA Manager with day to day technical activities. This includes leading third party BRC / EHO audits and inspections in their absence, to ensure the sites certification / approval status is maintained
  • Deputising for the QA Manager on the site HACCP team and carrying out validation work and trend analysis to support the sites HACCP plan
  • Assisting with the introduction and implementation of food safety and quality procedures for day-to-day manufacturing operations
  • Leading management meetings and presenting technical information as requested by the QA Manager
  • Providing technical support for site product recalls and withdrawals and leading incident calls in the absence of the QA Manager
  • Leading or supporting root cause analysis and corrective and preventative action (CAPA) activities arising from food safety and quality incidents
  • Monitoring and maintenance of the product testing requirements, including analysis of results and instigation of investigations and corrective action plans
  • Supporting the site with the management of non-conforming products and complaint investigations
  • Driving operational standards by completing internal audits in line with the sites internal audit schedule
  • Supporting the development, coaching and training of QA Team members to build capability and ensure consistent application of food safety and quality standards
  • Supporting the QA Team in achieving their targets, objectives and development plans
  • Driving a food safety and quality culture across the site through coaching and engagement activities

Ideal Candidate

We are looking for individuals who are driven, and can demonstrate:

  • A Degree or HNC level education in a Food Science-based subject
  • HACCP Level 3 and Food Safety Level 4 qualifications
  • A good understanding of BRCGS requirements and experience participating in internal and third-party audits
  • Proven experience in investigations and internal audits with strong attention to detail
  • Proven leadership experience, with strong decision-making and report-writing skills
  • The ability to make sound decisions under pressure and respond effectively to food safety or quality incidents
  • A results-focused approach, with excellent communication skills and the ability to influence others
  • The ability to build effective relationships with colleagues across Logistics, Production, Engineering and Supply Chain functions
  • Experience supporting, coaching and developing colleagues to achieve individual and team objectives
  • Experience of managing multiple priorities and working calmly and effectively in a fast-paced environment
  • Advanced IT skills, including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint and Teams
  • A commitment to promoting an inclusive culture that values and celebrates difference
  • A desire to learn, develop and work alongside great people as part of your Greggs journey

 

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