Overview
Outreach Recovery Worker – Swale – Sittingbourne
Permanent
£26,000
About the Role
We are looking for a compassionate, motivated and resilient Outreach Recovery Worker to join our team, supporting adults aged 18+ who are experiencing issues with drugs and/or alcohol.
Working within an integrated healthcare framework, you will deliver high-quality, person-centred psychosocial interventions that empower individuals to reduce harm, build resilience and achieve sustainable recovery. You will work with people at varying stages of their recovery journey, delivering both harm reduction and abstinence-based approaches tailored to each individual’s needs and goals.
As an Outreach Recovery Worker, you will manage a diverse caseload, undertaking comprehensive assessments, developing SMART recovery care plans, completing risk assessments, and delivering structured one-to-one and group interventions. You will provide practical advice, guidance and education around harm reduction, supporting individuals to make informed choices and improve their health and wellbeing.
A key part of the role is working collaboratively with a range of partner agencies, including housing providers, healthcare services, mental health teams, employment services, probation, criminal justice partners and community organisations. Through effective partnership working, you will ensure continuity of care and help individuals overcome barriers to recovery.
You will contribute to achieving service outcomes and contractual targets, maintaining accurate records and ensuring all interventions are delivered in line with safeguarding, governance and quality standards.
This is a flexible role and may include occasional evening and weekend working. You may also be required to travel to other services within the local cluster to ensure continuity of care and meet the needs of the people we support.
About You
You are passionate about supporting people to make positive changes in their lives and believe in a strengths-based, recovery-focused approach. You are able to build trusting relationships quickly, communicate effectively with people from diverse backgrounds, and remain calm and professional in challenging situations.
You will bring experience of working within substance misuse or related health and social care services, alongside a strong understanding of recovery, harm reduction and safeguarding. You will be confident managing a caseload, carrying out comprehensive assessments, developing SMART care plans and delivering structured psychosocial interventions.
We’re looking for someone who has:
- Experience working within substance misuse services or a closely related field.
- Knowledge of opioid substitution treatment (OST), harm reduction principles and the wider Recovery Agenda.
- Experience completing comprehensive assessments, risk management plans and person-centred SMART care plans.
- Experience delivering structured one-to-one interventions and facilitating therapeutic group sessions.
- Confidence using motivational interviewing techniques to support behaviour change.
- A good understanding of safeguarding responsibilities, professional boundaries and risk management.
- Knowledge of the challenges faced by people experiencing drug and alcohol dependency and the ability to respond with empathy and professionalism.
- Experience working collaboratively with partner agencies to provide holistic, integrated support.
- A commitment to equality, diversity and inclusion, ensuring services are accessible and responsive to individual needs.
- Strong organisational, communication and IT skills, with the ability to maintain accurate case records and outcome data.
- Flexibility to work occasional evenings and weekends and travel across local services when required.
If you are committed to making a genuine difference in people’s lives and want to be part of a supportive, values-driven organisation that believes recovery is possible for everyone, we would love to hear from you.
About Us
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks’ continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you’d like more information about our family-friendly benefits, please contact our Recruitment Team at recruitment@forwardtrust.org.uk
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.













