Overview
Team Lead, Delegate Management – UK, Fleet, Office, EUROPE
p /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongAbout Us:/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptAt BCD Meetings amp; Events (BCD Mamp;E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD Mamp;E cultivates a culture of people, passion and purpose to drive business forward. /span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptHeadquartered in Chicago, with locations in 60+ countries across the world, BCD Mamp;E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table./span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWhile we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. /span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptSee what life is about at BCD Mamp;E at a href=http://bcdme.com/careersbcdme.com/careers/a/span/pp /pp /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifstrongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8bAbout the role:/span/strong/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifWe are looking for a strongspan style=color:#193a8bTeam Lead, Delegate Management/span/strong for a strongspan style=color:#193a8b12-Month Fixed Term Contract./span/strong In this client-facing role, you will lead a small operational team and support the successful delivery of event projects for multiple clients in the UK and overseas. /spanspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifAs an integral part of the team, you will be responsible for ensuring projects are delivered to a high standard, within scope, on budget, and in line with client expectations. /span/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifYou will act as a senior operational contact for designated clients, support financial reporting, and oversee the day-to-day delivery of delegate management services. You may also directly manage client projects, including onsite event delivery when required. /spanspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifYou will have strong experience in the events industry, ideally within delegate management, and be confident managing multiple priorities in a fast-paced environment. You will be comfortable leading others, building strong client relationships, and working collaboratively across teams./span/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifstrongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8b /span/strong/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifa name=_Int_nP4gNHFx/aspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:blackSound/spanspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:black like you? Read on!/span/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm 0.0cm 4.5pt;font-size:11.0pt;font-family:Calibri, sans-serif;color:#262626strongspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8bAs a Team Lead, Delegate Management, you will:/span/strong/pul style=margin-bottom:0.0cm;margin-top:0.0pxli style=margin:0.0cm 0.0cm 4.5pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:#262626span style=font-family:#39;Avenir Next LT Pro#39;, sans-serifLead and support a small operational team to deliver client projects successfully and to a high standard./span/lili style=margin:0.0cm 0.0cm 4.5pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:#262626span style=font-family:#39;Avenir Next LT Pro#39;, sans-serifAct as the senior operational contact for designated clients, managing escalations and supporting strong client relationships./span/lili style=margin:0.0cm 0.0cm 4.5pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:#262626span style=font-family:#39;Avenir Next LT Pro#39;, sans-serifOversee project delivery to ensure work stays within scope, with any changes managed appropriately./span/lili style=margin:0.0cm 0.0cm 4.5pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:#262626span style=font-family:#39;Avenir Next LT Pro#39;, sans-serifSupport financial management across projects, including budgets, profitability, payment schedules, and KPI reporting./span/lili style=margin:0.0cm 0.0cm 4.5pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:#262626span style=font-family:#39;Avenir Next LT Pro#39;, sans-serifManage assigned /spanspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serifclient projects from end-to-end, including onsite delivery in the UK and overseas when required./span/li/ulp style=margin:0.0cm 0.0cm 4.5pt 36.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;color:#262626 /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8bYou’re good at:/span/pul style=margin-bottom:0.0cm;margin-top:0.0pxli style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalBuilding strong client relationships and delivering excellent customer service./span/lili style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalLeading, motivating, and developing team members to create a high-performing team./span/lili style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalManaging multiple projects, deadlines, and changing priorities with accuracy and attention to detail./span/lili style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalWorking confidently with budgets, costs, and numerical data./span/lili style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalCommunicating clearly and collaborating effectively with clients, colleagues, and stakeholders at all levels./span/li/ulp style=margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:bold /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8bYou might also have:/span/pul style=margin-bottom:0.0cm;margin-top:0.0pxli style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalExperience using registration platforms and event technology systems./span/lili style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalKnowledge of BCD Mamp;E products and services./span/lili style=margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;font-weight:normalPrevious experience supporting client pitches, proposals, or negotiations./span/li/ulp style=margin:0.0cm 0.0cm 0.0cm 18.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:bold /pp style=margin:0.0cm 0.0cm 0.0cm 18.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:bold /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifstrongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8bYou should know:/span/strong/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:blackThis is a /spanstrongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8b12-Month Fixed Term Contract/span/strong/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifThis is a /spanstrongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8bhybrid/span/strongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif role that requires /spanstrongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8b2/span/strongspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif days a week in our BCD Fleet office./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifOur standard working hours are 9.00 – 17.30 with an hour break/span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifYou must have the right to work in the UK/span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serifYou must have the ability and want to travel in the UK and Overseas if required/span/li/ulp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:bold /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:#193a8bHow to apply:/span/pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:windowtext;font-weight:normalClick apply now to be considered/span/pp style=background-color:white;margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:11.0pt;font-family:#39;Avenir Next LT Pro#39;, sans-serif;color:black /span/ppbrspan style=font-family:arial, helvetica, sans-serif;font-size:14.0pt /span/ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongTHE PERKS/strong/span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongFlexible Working/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongRoom to Grow/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongEveryone has a voice/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongMake your move/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptThe diversity of roles across BCD Mamp;E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’ve got you covered/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’re positive. You’ll love it./strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptIt starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways./span/pp /pp /pp /ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-MB1/span/ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-EM1/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-LZ1br#LI-KW1br#LI-Remote/span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Hybrid /span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Onsite/span/span/p
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
