Overview
Engagement Analytics Systems Administrator (CC13067) – Bath, BA2 7AY
The University of Bath is committed to creating a supportive, inclusive environment where students can thrive. As part of our proactive approach to student wellbeing and success, we are implementing a new engagement analytics system to help identify and support students who may be at risk of disengagement.
This role sits at the heart of that initiative, supporting the Engagement Analytics Manager and working across departments to ensure the system is effectively administered and used to its full potential.
About the role
This is an exciting opportunity to contribute to a data-driven approach to student wellbeing and success, helping shape how the University supports its students throughout their academic journey.
In this role, you will:
- become a ‘super user’ of the University’s engagement analytics system, helping staff across the institution understand and use it effectively.
- support the analysis of student engagement data to identify trends and inform timely interventions.
- deliver training and guidance to colleagues, ensuring consistent and confident use of the system.
- play a key role in improving processes and supporting the wider student support strategy.
About you
We’re looking for someone who is proactive, collaborative, and passionate about using data to support student success. You’ll thrive in a role that blends technical systems administration with meaningful engagement across the University community.
You will bring:
- Experience administering systems and working with large datasets in a professional setting.
- Strong communication skills, with the ability to deliver training and explain technical information clearly to non-specialists.
- Excellent organisational skills, with the ability to manage competing priorities and support project delivery.
- A customer-focused approach, with experience working across teams in a large organisation.
- A commitment to continuous improvement, equality, diversity, and supporting student wellbeing.
Further information
This is a new role which is offered on a 3-year fixed-term basis.
For an informal discussion about the role please contact Steven Lawrence, Deputy Director, Student Access and Advice at sgl21@bath.ac.uk.
A Basic DBS check is required for this role.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We’re very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.Â
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What we can offer you
We’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplaceÂ
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
Closing Date: 14 Oct 2025
Department: Management, Specialist and Administration
Salary: £26,707 to £30,378
